Privacy Policy

Liorn Support and Care PTY LTD (ACN: 649 710 583)

Our Commitment to Privacy

Liorn Support and Care is committed to managing Personal Information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and other applicable privacy laws.

What Information Do We Collect?

We may collect and hold Personal Information about you for the purpose of providing you with the services you are seeking. In particular, we may collect:

• Site information: version of web browser, IP address, time zone, cookie information.
• Personal details: name, gender, billing address, payment information, email address and phone number.
• Sensitive Information: health information, religious beliefs, or ethnic origin where required to provide care.

Why We Collect Your Personal Information

Generally, we will collect, use and hold your Personal Information if it is reasonably necessary for providing services to you, liaising with your carer/family, managing our activities (risk management, safety), and facilitating our internal business operations.

Security of Your Personal Information

Liorn Support and Care is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information.

Complaint Procedure

If you have a complaint concerning the manner in which we maintain the privacy of your Personal Information, please contact us. All complaints will be considered by our Leadership Team. We aim to acknowledge complaints within two business days.

Contact our Leadership Team:
Email: admin@liorn.com.au
Phone: 0410 281 400